Does that include harassing drivers who choose to back into an Idle Aire spot (rather than dangerously pulling in), to the point of threatening them? :? :roll:

 

We can ask you to turn your truck around, too many people have backed into those spots and have damaged the units, making their company have to pay for it and them getting an report over it.

Like I said before, if you are in one of our spots and you need help backing out, or even pulling in, call on the CB, we will be glad to help you nose into one of our spots, or to pull out.

So yes, we will in a sense harrass you over that, but it is becuase we do not want to see any damage to the unit and to the truck, it is also easier to just pull into a spot instead of spending the time needed on backing into it. Remember, we can, and will help if you want that assistance.

 

I also consider it harrassment when an IdleAire person comes knocking on my door to try to sell me that crap. Keep in mind that I was parked in a standard parking spot, in my sleeper with the curtain closed. And this happended on at least 4 occasions at different locations.

That right there is enough to never use the service.

 

So why, when I'm already backed into the spot without having hit anything, am I harassed to pull out and turn my truck around?

Some of us actually know how to drive these dern trucks. :roll:

That's a great way to advertise your service - harass the drivers who park there.

 

Some do, yes. But some do not. We ask that you pull out and turn around so that others do not copy you. It is just the way we do things, we feel it is easy to have everyone face one way, instead of having to deal with this issue on a one to one basis. It's just safer for you drivers. I am not doubting your skills as a driver, I personally make a mess of things in one of those myself, but its just the rules we set down, as we feel it is the safest means of parking. Remember, we are willing to help you pull out.

That is against the IdleAire policy. If you are in a standard spot we are not allowed to knock on your door if your in your sleeper or you have your windows covered. The only exception I know of is if you are in the way of letting people park in our spots, or the members are not able to pull out. There was a case yesterday where 4 drivers parked behind a few of the trucks in our spots to close to allow them to get out. The trucks were about 30 feet or so away. That is the only time on non-idleaire spots we are allowed to knock on your door, while you are asleep.

In IdleAire spots, if the spots are full and someone wants to use the services that you are not using, we can knock on your door and ask you to move to another spot. Some complain, but most drivers that we have had to move are understanding. We try to inform the drivers who do not wish to use our services that we might have to do that to them, putting the unit in the window, solves this problem. The other case is if you have been excessively idling. We understand if you have a bad battery, or it's extremely cold, but we ask to have idling kept as low as possible. If someone has been idling for a hour or more, we knock on the door to find out what the problem is.

I am sorry that someone has knocked on your door while you were in your sleeper, this is against the policy that the site I work at has. We find it rude to do so. Knocking on the door while you are on your seat we do as part of our job, and a simple wave to send us away will show us your not interested, but knocking on your door and try to talk to you while your busy in the back, or settling down for the night is what me and my co-workers stay away from doing.

 

Sorry, bub, no can do.

Nope. I back into spots. It's just the way I do things, and since I'm paying the note on this here truck, and not you, my way wins.

Rev.Vassago's rules state that pulling into a parking space is stupid and dangerous. It's just the rules that I've set down, and I feel that I know what the safest means of parking the vehicle I've spent 6 figures on is.

But if I'm sitting in my driver's seat with my headset on talking to my wife, then it's okay. :roll:

I thought your "rule" was that you had to back out..... :? :?

Wouldn't have been a problem if they weren't backing out.

And what do you do when the driver ignores you?

Ask me to move all you want. Until you show a pink slip for the blacktop, I'm not budging.

And yes - I'm being an azzhole about this.

 

Damn Rev - I'm liking you more and more :lol:

 

do you realy want to know..

[/quote]Let it first be said to those people who have been thinking that we have taken up space, or removed spots from the truck stops. While it is true a few spots have lost some spots, almost all cases two or three (for spaces that did lose spots), the general avg is that there has been a gain in total spots made.[/quote]

you realy need to get out a tape and check, we truck drivers can park 12 trucks in the space you have for 9..! takes more room to back out, more room for your hanging ac, more room for the poles that hold every thing out. it realy doesn't take much to SEE it.

[/quote]Let is also be said, the air that is forced into your cab is from the cab itself. The air is sucked out, filtered through 3 filters, and fed back into your cab. On top of this, the units are cleaned after each use, and the filters are replaced after 300 hours of total usage or 3 months, what ever is first. The heating element cools and heats between 65 to 85. [/quote]

so you are reusing the air from the cab without adding fresh so the longer we use it the higher the c o levels go. and that is a good thing..??

[/quote]I am sorry for any trucker who has had a bad experience with the services that are provided, or by the staff who works for IdleAire. Like any company there is some bad eggs every now and then[/quote]

looks like you have a full basket of them.

[/quote]In the case for truckers who have had the heating element fail on them during cold/hot weather. This is a problem that IdleAire is having to fix,[/quote]

well we would hope so but if you realy did care about this it should have been build so it didn't happen but that would mean you did care about your customers safety..

[/quote] during times of extreme hot or cold weather, the air will cool very fast. Even with you being in completely bundled up, or standing naked in hot or cold, your going to fill the effects of the temp around you. In those cases we don't mind idling, as everyone around you will most likely doing the same thing.[/quote]

see below

[/quote]In the cases of idling, we ask that you don't idle for the simple reason as it is generally rude to the person next to you.[/quote]



[/quote] We ask that drivers do not idle so that those next to him/her, can get the sleep needed for the long drives that you all face everyday.[/quote]

so now you know how we sleep..?

[/quote]These are rules that are set up by TA, and the other companies who have supported IdleAire[/quote]

i call BS on this one TA and other companies have no rule about how long or when we idle only idleaire has rules about it..

[/quote]In the case of backing into our spots. I completely understand that a lot of you drivers feel that backing in is the best way to park,[/quote]

da

[/quote] who wouldn't? [/quote]

YOU

[/quote]You can see what is around you, when pulling out, and you can get out of the lot easier. [/quote]

again da and safer too..



[/quote] We are always carrying a CB radio, if you cant get a hold of us on that, which happens because they do get very wet and we have to replace them 3 or so times a month , [/quote]

maybe you wouldn't need to make so much money if you would learn to take care your equipment. just thinking out loud

[/quote]you can simply walk up to the office we have and get aid that way. [/quote]

just what i want to do at 4 in the morning.

[/quote]So those who are being over zealous in sales, are generally trying to prove that they are the best.[/quote]

just a few more of your bad eggs.

[/quote]If you feel pressured, let them know. In most cases they will back down. [/quote]

MOST..?

[/quote]The mornings are almost always dead slow until about 3am. So in most cases your going to see a Site Rep always there to help you[/quote]

gee and maybe that is BECAUSE WE are tring to sleep


[/quote]We don't bother you.[/quote]

bald face lie

[/quote]We like to keep tabs on you guys,[/quote]

no you just want to make sure we are being riped off by you


[/quote]You wont be forced to move.[/quote]

LIE

[/quote]we start kicking people out[/quote]

[/quote]It ruins the image of IdleAire, and can make member, and customers stop using the services.[/quote]

and why i will never use it


[/quote] we like to at least feel somewhat useful and help out when we can. [/quote]

that is your JOB

[/quote]IdleAire has leased the spots that they are using. [/quote]

so you make us walk from the back it we don't use it..? that is making it unsafe for my wife to walk to the TA in the middle of the night to go to the bathroom. mind you i got to the TA at 3pm and could have parked next to the building so she wouldn't need to walk the lot at night. but you don't care it's all about MONEY.

[/quote]We know that they are TA, petro, etc, spots. We still have general control over them. The general rule is that you MUST be a member to park in the spots. Thats it. Now this is what seems to piss off drivers the most,[/quote]

no sh#@ why should i park in the back so we can EAT & SHOWER when there are 25 spots up front that are being sucked up by idleaire


[/quote] I can understand that.[/quote]

no you don't

[/quote]we are also a company who is looking to make money.[/quote]

realy

[/quote] If you went into a dinner, and just sat in there booth, not ordering, not buying anything, nothing, you would be quickly asked to leave.[/quote]

YOU would be but i never have asked to leave not even after one cup of coffie and talking to friends for over three hours.

[/quote]money is what we are wanting to get. [/quote]

you just said it all


[/quote]If your only going to be down long enough to get a weight ticket and then head out, we understand and we are not going to really bug you.[/quote]

[/quote]Give them your name, first and last, CDL and state, and USDOT.[/quote]

1st i'm not going my CDL # to any of the low life that i have seen working at idleaire and just that the he$$ do you need my USDOT# for.

[/quote]If you plan on staying the night, we recommend getting the adapter and putting the unit into the window. The adapter is always yours, and if you ever change trucks, you can get a new one for free. Again it's for the same reason as posted above, as you dont get bothered, and its only $10.00 [/quote]

so you are saying that if i get the adapter for $10.00 and hang the unit in the window that i can park and NEVER USE anything or pay anything..?

[/quote]For those of you who are Fuel Card Fleet Pays. You can find this information out by contacting IdleAire via email, or speaking to a Site Rep. You need to turn your unit off before 12:00AM, say 11:55PM.[/quote]

gee great now i need set the alarm and get up just because YOUR stuped system can't deal with midnight...?

[/quote]For those who are Member Card Driver Pays. This means that your fleet is in a sense supporting IdleAire [/quote]

wrong.. thay are not supporting idleaire the way you are saying thay are thay are paying for a service and from what i have seen it is bad service on a good day.

[/quote]We also ask that you be polite to the IdleAire Site Reps.[/quote]

why..? you need to be the one that is polite after all am i not the customer

[/quote]Again it must be said that IdleAire is a company, and like any company we are looking for business and to make money.[/quote][/quote]we make money.[/quote]

[/quote] Again if you are a member, who is parked in our spot, and who has the unit in the window, using it or not, we will not bother you. [/quote]

so how much $$ is that

[/quote] I am here to just get of feel of what you guys think [/quote]

now you know what I think

we don't and will not use idleaire ( and we don't go to trucks stops that have it) i see no reason to my volvo uses about .6-.7 gl an hr your internet sucks as i can't do work with it and you want to charge me MORE to plug MY laptop it to it..? i have a cell why do i need to have a phone in the truck so i can plug it in and use YOUR free phone..? cable tv.. i have direct tv in my truck and it is less per month than 3hr's of idleaire. you have ac plugin's but i have to have extre cords just so i can plug things in. ???

IMHO it is not worth the money
sorry it is so long just trying to make my point.

 

Kenandan: You wrote

.


I read your post that you will kick trucks out of the spaces if they are not using idleaire. I just signed up at a location in California and the attendant told me that he couldnt force me to sign-up or move, that anybody can use the spaces, without using idleaire.

 

Kenandan:

I want to thank you for your very informative and COMPASSIONATE post!

I also want to apologize for the way some of my fellow boardmembers have responded to your "unsolicited" efforts. Please don't feel intimidated by them. They were probably abused as children! :lol:

This is, after all, a forum for people to share information relative to the trucking industry. In that respect, YOU have done us ALL a great service.

I will, as I'm sure everyone knows by now, be "discussing" some of the complaints raised by the respondants. 8)

For now, I have only a few questions for you: 1) Are you male or female? (so I'll know whether to say He said this, or She said that.) 2) did you come on here and do this all on your own? Or does the company know you have "gone public" in this manner? 3) How and/or Why did you find us? Just a google search for sites discussing IdleAire? Or because, as you said, you are interested in joining this ZOO??

Hobo