Quote:
Originally Posted by snoopyandpuppy
I am learning alot here...THANKS..... I'm in law enforcement and plan on driving when I retire in a few years, plus i sold truck parts at the NAPA store I ran some 16 years ago. I know most of the terms and abbreviations....but what the hell is a "lumper"?
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Snoopy,
Lumpers are a 3rd party service, used for loading/off loading product from either reefer or van trailers.
Not all warehouses use this service, having their own employee's responsible for the shipping, receiving and inventory.
Lumper service is a matter of the contract between the purchaser and the carrier. The brokers know if the load "requires" lumper service, and the costs are figured into the contract. Remember that last sentence. They know ahead of time what is in the contract, so any "mis-communication" later is bull.
This opens up a great place for greed and backstabbing. In my opinion, most of this lumper service, are the Unions muscling in, and wanting a piece of the action. Why else would most of these warehouses have to pay to unload their own product? In some specialized warehouses, I can understand hiring a 3rd party service, when more complicated logistics are involved. But then you have your filthy rat infested Union Warehouses, where if you are not a Union carrier, you pay up the canoli for lumper service, and then go see Helen Wait.
In my opinion, it's just a scam, but deeply entrenched in the system, and goes all the way down to the politics, of this industry. They have the carriers by the nads, and somehow everybody is making money off this, but the driver.
There are many scenario's in this part of the industry. You'll find for the most part, the experience is okay, and routine. You get your door assignment, bump the dock, and take your Bills inside. When you check in, you may be given the option of using the lumper service or not. If you are a non-union carrier... I strongly advise using the lumper service.
Anyway, then you trudge over to where you see a bunch of ominous characters hanging around doin' nuthin' and you might recognize one you have arrested a few times in the past, so you put on your sunglasses. (if he bolts, just let him go) You ask for the manager, and they grunt and point in a general direction. The lumper manager will calculate your lumper fee. Just hand him your Bills. He'll mumble a figure at you. You agree, pay him cash, or call your dispatcher for an authorization number on the COMCHEK you will pay him with. Then you go nap in your bunk, because it's going to be awhile. Seriously.
Every warehouse has their own system and rules. Some places are friendly and easy going, as well as to the other extreme. It is one part of the biz, where the driver is the low one on the totem pole. Truckers do not like to take any crap...and sometimes it's tough for us to allow disrespect, or mis-communication to be dumped on us. This will happen at times in this part of the delivery evolution. The food distribution racket is corrupt, and the loading dock is a good place to see it up front and personal.
One way they have the driver by the short hairs, is you become part of the contract, when you sign the Bills, and accept the load. The delivery is not complete, until the product is sitting on the purchasers dock. I always ask my dispatcher about the terms of loading and off loading. If I know a lumper service is required, I make sure I get an authorization number for a COMCHEK before the dispatch office closes, if I have a night delivery. Dang if I'm paying cash, and then turning in a receipt for reimbursement a week later. That's giving my boss a free loan.