NEVER tell the broker of an originally commited load that you found something else that payed better. If a broker booked a load with me and than called back and said they found a cheaper carrier I wouldn't be too happy about it either. There are much better excuses. :lol: :lol:

 

Ya, like my dog ate your phone number so I couldn't call back.

 

I had one happen today that po'd me. Called the office this morning and told them I was unloaded.

They told me they had a load lined up 20 miles away. They gave me the brokers numbers to get the details. I called the broker and she was at dinner and nobody else there could help me. They said they would have her call as soon as she got back. I waited a hour and half and no call back so I called her and she said it was a hectic Monday and she would call me back in 10 minutes cause she had to call the customer and confirm the rate. Waited another hour and nothing so I called her back and she said the customer had to call a higher authority to approve and she was waiting for them to call her back.

Called my office and told them what was going on and they called her and called me back and said will have load confirmation soon.

Waited 2 more hours and nothing happened. Finally the broker called me and said the customer decided to line their own carrier up. She said they said the rate was too high.

I ended up sitting all day and not getting a load.

Did the broker find a cheaper carrier?

Can the customer do that after committing to a broker?


BTW Has anybody ever picked a load up at Langer Juice in LA?? Wow what a place for a newbie to try and back into the dock.

 

Sure sounds like the broker found a cheaper carrier to take the load. I keep my truck posted even though someone has given me the load. If I don't get a conformation within a reasonable amount of time and another load comes along, I will take it. A rate conformation should come to you within at least 15 minutes after all paperwork is done. If it doesn't, something is up and all bets are off.

There are a few brokers and carriers like C.H. Robinson, TQL and Landstar that I will move in a moment. They give me pickup address and numbers right off the bat without a conformation and I know they are good to go.

 

I won't wait 2 hours to get a confirmation. That is different than committing to a load, getting the confirmation and then canceling the load. Steve is right about the time frame. It should not take long for the rate confirmation to come in.

 

I've a had a few brokers try to pressure me into taking their load by trying to make it sound like I agreed to it, when in reality I said something like "OK I'll call you back." Then I call back to say NO and they freak....."What you said OK." Yeah, right B*tch.

So now, I tend to more clear. I might say "Let me take a look at this and then I'll call you back."

But yeah, if you say YES, it's yes. But if the confirmation should come soon.

 

I just gave back a reasonable paying load, after agreeing to take it.

The confirmation had a nasty word on it, which changed the picture, considerably.

The word was: "tarp"

 

I try my best not to go back on my word.
I have left loads at shippers before, because of safety issues.
I have cancelled a few loads after agreeing to it because things have changed and the money didn't.

When a broker tells me, that she has to call the shipper about a load, I give them 15 minutes to get back to me.
I tell them that after 15 minutes, I'm resuming looking for a load.


If I find a better load in the meantime, I'll take it, if the 15 minutes is up, then call 1st broker, and tell them sorry.

After I book a load and it is set, I dont go back to the load board anymore.