Quote:
Originally Posted by dle
The driver would have seen the reefer setting in two places. On the bills and on the load records on qcom.
Then once he is ready to leave he has to use a Leaving Stop - Reefer macro specifying among other things what the bills say for the reefer setting. At that point, if the numbers are different he will start getting qcom messages.
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Don't know who you drive for, but I can tell you that there are as many differences in the messages as there are companies out here dealing with them. And, as far as temp setting on the bills... I have a couple that I am just ready to turn in... They say:
Keep from freezing.
Keep chilled
Keep chilled
Keep at 0 degrees
Keep at or below 0 degrees
Keep at or below 0 degrees
The load had two bulkheads in it, and there is absolutely NOTHING on any of the paperwork to say if it's 0 degrees C or F. The reefers are all set to read in F. While I'm sure they can be set up to read in C, how many companies in this country do you know that have them set to C?
If the difference between C and F amounts to that much money, the shipper should have been VERY CLEAR about it. My guess is they were not. They most likely asked what the temp setting was, and may even have looked at the reading themselves. "Ok, 32 degrees, that's good. Your fine." And when he got to the other end, it was not fine. These same people listen to the weather reports, don't they? When the weather man says it's 100 degrees, to them, does that mean you can boil water on your lawn? No wonder CA is having problems with wildfires.
I still say X gets the square. The shipper was not clear enough about the requirements in a country that uses F as a standard. That's like going to China and expecting everyone to understand what you say in English. Ain't gonna happen. Or going to Greece and speaking English... Same thing. I've been out there, and I know. I spent 3 weeks so drunk I still don't remember it, and woke up to find myself married to a girl whose full vocabulary in English was "DON'T UNDERSTAND". But, after two weeks, we both got to be pretty darn good at sign language.
I'd bet my life that the shipper didn't make themselves clear enough when the equipment was shipped.