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Reiterated... Tires Vibrate... T.A. Will Not Warranty Tire!
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Neckster



Joined: 24 Jul 2005
Posts: 55

Posted: Sat Nov 25, 2006 10:37 am    Post subject: Reiterated... Tires Vibrate... T.A. Will Not Warranty Tire!  

Here is my final update on my tire problems...

As I indicated the tire was determined to be defective from the factory... Firestone FS 507.

I phoned the T.A. Truck Stop where I originally purchases the front steer tires and advised them of the problem. I asked them if I could bring the truck in to have a new front tire installed. The manager indicated that they could not change the tire or do anything about it until the area rep. came around to make his final determination if the tire was defective. The tire rep. only comes around every THREE MONTHS. Can you believe this?

So this is what you get when you buy at a truck stop... keep this in mind guy's!

So I phoned the tire shop that installed my eight drives, and who worked on the front steers. They said no problem we will order you a tire and have it by Monday and it will not cost you a dime as it's under warranty. I just need to show them the receipt.

I advised the T.A. that I would never do business with them again!

Neckster
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bob h



Joined: 15 Oct 2006
Posts: 664
Location: Nb

Posted: Sat Nov 25, 2006 11:07 am    Post subject: Re: Reiterated... Tires Vibrate... T.A. Will Not Warranty Ti  

Neckster wrote: Here is my final update on my tire problems...

As I indicated the tire was determined to be defective from the factory... Firestone FS 507.

I phoned the T.A. Truck Stop where I originally purchases the front steer tires and advised them of the problem. I asked them if I could bring the truck in to have a new front tire installed. The manager indicated that they could not change the tire or do anything about it until the area rep. came around to make his final determination if the tire was defective. The tire rep. only comes around every THREE MONTHS. Can you believe this?

So this is what you get when you buy at a truck stop... keep this in mind guy's!

So I phoned the tire shop that installed my eight drives, and who worked on the front steers. They said no problem we will order you a tire and have it by Monday and it will not cost you a dime as it's under warranty. I just need to show them the receipt.

I advised the T.A. that I would never do business with them again!

Neckster

That all sounds typical... find a good shop/tech, and use them exclusively whenever possible.
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yoopr



Joined: 01 Dec 2004
Posts: 12866

Posted: Sat Nov 25, 2006 11:36 am    Post subject:  

Only buy tires at a truck stop when you have no choice and my personal preference for steer tires are Bridgestones.
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Rev.Vassago



Joined: 04 Apr 2006
Posts: 5402
Location: Green Bay, WI

Posted: Sat Nov 25, 2006 4:22 pm    Post subject:  

Buy fuel from a TRUCK STOP.

Buy repairs or maintainance from a TRUCK SHOP.

Buy tires from a TIRE DEALER. :wink:
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marcel27208



Joined: 19 Aug 2006
Posts: 782

Posted: Sun Nov 26, 2006 3:50 pm    Post subject:  

t/a is probably worse truck stop to buy tires from, NEVER buy from truck stop :lol: went to buy 4 brand new kelly drive tires with 18/32 inch tread depth, 333 bucks apiece!!!(this was past wednesday) thats outrageous(and its the TA on I-85 exit 63 in SC
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Dejanh



Joined: 04 Nov 2006
Posts: 487
Location: Charlotte, North Carolina

Posted: Sun Nov 26, 2006 10:59 pm    Post subject:  

Exit 1 in Iowa, just before you get to Omaha has a tire shop that i heard has the best prices in the country, I find mine under the table in Chicago for 210 a piece installed....


Look for someone who works at the shop, tire or mechanic, they probably can steer some in your direction without any questions being asked. :wink:
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brian



Joined: 02 Jan 2005
Posts: 998
Location: over here

Posted: Tue Nov 28, 2006 4:36 am    Post subject:  

I change my own, if I needed to go to a truck stop it`d be a petro though.
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dixoy



Joined: 19 Dec 2006
Posts: 1

Posted: Tue Dec 19, 2006 6:31 pm    Post subject:  

been using Yokohama Tire for quite a while..never had this kind of problem! 8) 8)
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JoeyB



Joined: 03 Dec 2006
Posts: 85

Posted: Tue Dec 19, 2006 7:38 pm    Post subject:  

I bought a pair of michelin steer tires years age and the front end was hopping pretty bad. The michelin dealer wouldn't even come out from behind his desk to take a look- he just stated flatly "michelin does not make a defective tire"- end of discussion. In other words, I had purchased 2 tires with no warranty. The funny thing is, he was right- I didn't have the bead seated right on one of them, it wasn't perfectly concentric with the rim; there was nothing wrong with the tires, but to this day I've never owner another michelin tire.
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bob h



Joined: 15 Oct 2006
Posts: 664
Location: Nb

Posted: Tue Dec 19, 2006 8:40 pm    Post subject:  

JoeyB wrote: I bought a pair of michelin steer tires years age and the front end was hopping pretty bad. The michelin dealer wouldn't even come out from behind his desk to take a look- he just stated flatly "michelin does not make a defective tire"- end of discussion. In other words, I had purchased 2 tires with no warranty. The funny thing is, he was right- I didn't have the bead seated right on one of them, it wasn't perfectly concentric with the rim; there was nothing wrong with the tires, but to this day I've never owner another michelin tire.

after installing a tire, you look just along the rim flange and find a circumferential line on the tire. spin the tire and watch that line ; it should run parallel to the rim all the way around. if it disappears behind the rim flange you would also expect to see the tread shift at the same point.
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allan5oh



Joined: 26 Aug 2005
Posts: 2146
Location: jackassville (winnipeg, mb)

Posted: Tue Dec 19, 2006 9:28 pm    Post subject:  

Sounds like installer error or something is wrong with the wheel.

Michelin tires are pretty well known to be the best.

I have almost 250,000 miles on a set of XZA3's.
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bob h



Joined: 15 Oct 2006
Posts: 664
Location: Nb

Posted: Wed Dec 20, 2006 7:01 am    Post subject:  

allan5oh wrote: Sounds like installer error or something is wrong with the wheel.

Michelin tires are pretty well known to be the best.

I have almost 250,000 miles on a set of XZA3's.

yes, lack of lubricant on the tire bead
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JoeyB



Joined: 03 Dec 2006
Posts: 85

Posted: Thu Dec 21, 2006 4:22 pm    Post subject:  

Yup, That's what I found out- another tire dealer so somebody (I don't remember) told me to check that, and sure enough, that was it. What tee'd me off about michelin was the fact that I bought their product and for what ever reason had a problem, and they were completely unwilling to help me solve it. And like I said, saying "michelin doesn't make a defective tire" is the same as saying "you have no warranty". What if the damned thing HAD been bad.

Anyway, mounting my own tires was such a pain I eventually stopped doing it. I don't even remember why I started that in the first place...
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bob h



Joined: 15 Oct 2006
Posts: 664
Location: Nb

Posted: Thu Dec 21, 2006 4:58 pm    Post subject:  

EVERY tire manufacturer builds defective tires.
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Redlight



Joined: 20 Nov 2006
Posts: 57

Posted: Fri Dec 22, 2006 8:21 am    Post subject:  

mistake positng
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