Quote:
Originally Posted by DD60
Mike,2-3% would be the amount starting out. Notice that I said 10% was too high. Than again it depends on how the dispatch service keeps my truck moving and at what rate to make above and beyond the dispatching fees. Dispatch-for-hire in Atlanta charges 500.00 a month which amounts to about 6%. They are a BIG joke. After the first 2 weeks and some phone calls I decided not to use them.
I don't think it would be profitable at 2%. That would only be $40 for $3,000 of freight booked. Perhaps that is why some of these people aren't doing a very good job. Either they are not charging enough to do a good job or must have too many owners in order to make it profitable for them, but at that rate they are unable to do a good job. In order to provide a quality service the provider must charge enough to make a fair profit for his time. On the other hand, the buyer or user of the service must feel that they are receiving a good value for what is charged. The Atlanta outfit has little incentive to produce if you are paying him $500/month regardless of his productivity. That is why I think percentage is better. If the dispatcher produces he makes money. If not the owner doesn't pay anything.
Thanks for the website, Steve. I will check it out.
Several of you mentioned that some of these dispatch services failed. I am curious as to how they failed? What do you think they did wrong? What could be improved to make it better for you? What would you like to see in a dispatch service? Is there something you could have done to help the dispatch service do a good job for you? I am just trying to see what some of these other services may have done wrong or what could have been done to make it work. I really appreciate all of your input.