Quote:
Originally Posted by greg3564
Quote:
Originally Posted by Deus
I have sprint and while I can say their coverage and call quality is excellent, you better hope you never have any billing issues. Their customer service is dreadful. I have one year left in my contract (been a customer for around 8 years now) and then I am switching to T-Mobile I think. All my friends seem to be satisfied with them.
Tmobile has wosre customer service than Sprint. I have Sprint no and had Tmobile three years ago. I've never dealt with such terrible service. Also their coverage lacks in some areas. In Montana you can rarely get any signal even in the bigger cities. Sprint has some of the best nationwide coverage.
Hmm all my friends say they are taken care of over phone support quickly and politely.
I have had a couple issues with Sprint not following through with what they said they were going to do (some of which involved renewing contracts) and when I call they say "Well, go ahead and cancel your service and pay the $200 cancelation fee." and hang up on me.
Wonderful people.