I booked a load with SUL in Indiana.This will leave Lithia springs, Ga to a stop in Ocala and Lady Lake, Fl.The agent mentioned that if I get there on Wed. at 7am they will unload me but anything after they wouldn't until thursday.I got to that first stop in Ocala(Lowes) at 6:45am and knocked on their door.I was amazed when the lady said she booked the load for thursday and that I would have to come back the next day.I was soo pissed off.She claimed she had no room and that she had mentioned that to the agent.I then started calling SUL because I was stuck with this load that only drives 400 miles to be delivered in 2 days.I then called my BCO advisor to compolain about SUL.My advisor then called SUL to try to get me detention pay for sitting at a Lowes parking lot for 24hrs.SUL claimed the shipper had told them what they relayed to me but they still couldn't guarantee getting me detention pay.I left messages on SULs vm but I got no call back.Then again after they had recieved my truck number, they came up with the 2nd stop and tailgating which only changed the Gross to about $30 more(not palletized).I remember those cabinet fixtures fell on my forhead while I was unloading and that caused a bump on my forehead.Never again will I tailgate or unload.
That was my bad first week experience.