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for instance, say i run a dac for someone named Barton Jones, born 10/25/1978. and someone who lives in the same state, named Bartholemew Jones, born the same day, went on a crime spree one day and held up a convenience store, stole a police car, and kidnapped a senators baby, all while high on crack. more than likely, poor Barton's 20/20 is going to bring all of that up.
obviously, barton does not equal bartholemew, so that's easy enough to disregard. but if whatever dac is bringing up is NOT you, you can contact the county in which these records are showing up, and ask them to write you a letter stating that the charges are not you, and you have a clean crminal record.
i'm reposting this because obviously the fact that this guy can go to the courthouse and get a copy of his record, and a letter from them stating that his criminal record is clean is the easiest way for him to fix this problem is being missed by a lot of folks here. the information that's coming up on his background check is NOT provided BY DAC, but provided TO DAC from other agencies. matches that show up on a background check do not ALWAYS belong to the person who's information was ran. getting a lawyer to sue DAC is just going to cost money you don't need to spend.
another for instance, i ran a bkg check on a guy and it brought up a charge/conviction from 1993 that said he'd been in prison for 12 years. but he listed work history on his application that went back to 2000. on the conviction record, it showed the name AND the address of the person who was sent up the river, so i ran a report that shows the addresses linked to a persons SSN, and the addresses that came up for our applicant didn't match the one on the background check (and he had lived there since 1989 or something). even though the name was EXACTLY the same, and they had the EXACT same birthdate, other information gleaned (besides the fact that his employment history checked out) shows that the arsonist is not the same person who is applying with us here.
if there had not been an address in the background check to do this sort of thing with, all this guy would've had to do is contact his local police authority, or the county, or whatever and have THEM run a check on him, and then fax it to us, showing that he wasn't ever convicted of anything.