As many already know I bought a
2003 Kenworth W9000L
C-15 Cat Engine 475 HP, can be turned up to 550
13 Speed Transmission Number# 18913
390 Gear Ratio
210WB
Full Gauge Package
Has Dual Exhaust
Dual Breathers
8 Bag air suspension combined with leaf springs
Mileage is 771875, with a 2 year, 200,000 mile warranty on engine and 1 year 100,000 mile warranty on trans and rears.
Now the fun begins:
Bought Truck 9-28-2007
Started hauling with Truck 10-01-2007
When I went to pick it up it had not been DOT certified, or washed and cleaned up.
I asked them to DOT with the sticker and paperwork and clean it up.
I signed the papers and went to town eat and get some items I needed, came back about 3 hours later and noticed it looked like my Truck had been hosed off and that was all, not cleaned up, and couldn't find my DOT Sticker or paperwork.
Went to the service mgr and asked him if they could do the inspection and get me on my way, and he replied:
I did the inspection but cannot certify it until you get a Brake Chamber put on, the ABS Sensor Light repaired, and Steering Shaft U-Joints replaced.
So I tell the service guy that go ahead and do this as I am sure they would pay for this???!!!***???
He was a super nice guy and the look on his face told me I was in for a big !!##&&** with no vaseline.
He told me he was told I would have to pay for this since it was my truck now.
Funny thing my salesman was no longer at work, had gone home early!!
Called the main guy over sales in Knoxville and he told me that was correct that I got the Truck at such a good deal they could not spend one penny on the Truck.
When I first started driving the truck, I noticed it would jumped out of gear two times in my first day. When I would put it in gear and start to pull it would slam it back out of gear.
Well I thought to myself that I must have not gotten it in gear right.
Next day this increased to 4 times it came out of gear?? Still thought I was not getting it deep enough in gear and just my fault!
Had driven it 1 week & 1 day and it started jumping out of the same gear 3rd/9/10 (same hole pattern, far right side up), all the other gears were fine was to the point that I was very nervous that it was gonna tear the drive line up.
Called the place where I bought the Truck Lookout Mtn Peterbilt in Ringgold GA and was told that it was my truck now and they could not help on any repairs needed since I got the Truck at their cost.
Called Peterbilt of Knoxville and talked to the Mgr of the Used Truck Sales over Lookout Mtn and he told me they could not help any with the repair since it was my truck now and I got it at cost.
He did offer to give me the best rate on everything, at which I replied that I wouldn't take it to their dealership anywhere because they could not be trusted, as they were liars.
When I was looking at the Truck I asked the salesman what would happen if I bought the Truck and within a couple of weeks something major went wrong, and he replied we are not bast**ds, we will work with you on this.
Called the warranty company and was told to take it in for inspection.
Found out the following:
Main Drive Gear and Front Sliding Clutch was shot, this is covered by warranty. cost of this $2100.00
Items needing replacing not covered under warranty:
Input Shaft $104.65
Clutch Assembly $599.99
Piolt Bearing $8.45
Stop Brake $21.61
Surface Flywheel $25.00
Total Cost: $802.66 including Tax
but not freight to get it here.
He is not going to charge me labor as it will be on the warranty side anyway since the trans had to come out.
This is a the KW Dealership in Chattanooga TN, super nice guys.
This Truck had less than 2500 miles put on it since buying it and running it, less than 2 weeks of service.
If you ever happen to break down and have to go the Lookout Mtn Peterbilt in Ringgold GA, the service department is great, but watch out for a salesman named MIKE DOUBLEDAY or His Boss REED FARMER of Peterbilt of Knoxville.
Nothing but Liars & Cheaters!!