This new job has me seeing things from a different perspective, after kind of going through the world with blinders on in my little niche of trucking.
One of the things that's struck me is that dispatchers have become "driver managers" somewhere along the way. I thought it was just this company my boss is leased on with, but no, it seems to be pervasive. Nearly everybody talks about their "DM" around here.
So I wonder when this changed. I'm a geek that way.