arrow truck sales
 

What you o/o thing about buying from them?
Thanks

WHAT THE HELL DID YOU JUST SAY????????? :confused: :lol2:

To paraphrase. I think he is wondering what owner operators think about buying a truck from this sales organization.

Arrow is probably about as good as anyone else. I met a really nice salesman in Cincinnati who worked for them. I would consider buying a truck from him. I think his name was Bill Tankersley. I have no idea if he is still with them. I have also met a couple from areas such as in Atlanta and I would not even consider buying one from those people. No matter where you buy a truck you need to have it checked out. I was disappointed at the quality of trucks that I looked at in Atlanta. Keep in mind that this was several years ago. Hopefully, things have changed. Since I have never bought a truck from them I have no idea how well they stand behind their sales. Some of their inventory that I have looked at is junk and others look pretty decent. That is about what you can find at most any other dealer. You have to look more than the cosmetics. From what I have heard they have improved their inventory over that time. I think the salesman can make as much or more of a difference in your satisfaction with any dealer or truck purchase. I bought a truck from an International dealer. They guy from whom I made the purchase is no longer with that dealer and now has his own truck lot. I would not likely buy a truck from the same dealership. I would consider buying from this guy. He did what he said and made me a good deal. I just don't have the confidence in the guy who replaced him. It may be something as simple as a personality difference, but to me I buy more from an individual than any particular dealer.

From some of the trucks i have looked at on the arrow lot there prices seem to be a bit higher than other dealers. With alot of people going out of business and selling trucks there are alot of good used trucks to be had but make sure you have them checked over

I bought my 05 volvo this year from them in Phoenix az.

Overall experience was okay.
The truck i bought had brand new super singles put on, while at a good price.The brakes on the 3rd axle were low,and when i told them about it, they replaced the brake pads and brake drums.Pretty nice,since i didn't expect all that to be done.

about 5 -7 years ago a friend of mine drove to atlanta to look at some trucks that he saw online. he told me the trucks tell a totaly different story when seen in person. all were in his words ragged out on the inside, mixed matches tires. just a real mess. he said he would never go to atlanta again. i guess first impression is everything.

Arrow/ Cincinatti/ Jim Kessler---/sales
 

I bought 3 trucks from Arrows Cincinatti store. The salesman was Jim Kessler, You can deal with them on price, or tires, or what ever you can work out. If you are interested in a truck and you feel it needs tires or paint they will throw it in. If nothing else, if they know you are serious and can get the money, you can bargain for a better price. I once made an offer, over the phone, on a Pete they had sent a video tape and photos of, to me. They accepted my offer and said I needed to validate it with a $1000.00 payment, which I did. When I got there to pick up the truck, it had a leaky trans, and rears, so I backed out of the deal. They gave me my money back with out a problem. I live 160 miles from Atlanta and 400 miles from Cincinatti and never bought any thing at the Atlanta store,if that tells you anything.

They were trying to sell a truck with leaky rears and trans. That tells a story of their business philosophy.
I saw one of their ads that said they do a 150 point inspection. Perhaps they get a tax credit for hiring blind inspectors.

thanks for answers
What about international trucks sales

I bought a truck from my local International dealer. The truck served me very well. They sold it from a retired owner operator who purchased it from them when new. I looked at some trucks at International in Nashville. They have a corporate store in LaVergne. They seemed to have decent prices and the trucks appeared to be well detailed. I seriously considered buying one from them but decided to not buy any more trucks for a while. They have several corporate stores across the country.

Thanks

Business philosophy
 

I should of added that the truck with the leaks wasn't part of thier regular inventory. It had been taken in on a trade-in and they knew I liked older 359 petes. They called me, and said they had not done anything to it, and asked if I would be interested in the unit as-is. at an extremely low price. They even went as far as telling me they knew very little about the truck and it was still parked in the same spot since it got there. I have a well equipped shop and from time to time will buy and sell older Petes. However the two other trucks I purchased from Arrow were from thier regular stock, and I ran them myself. I got years of good service from them. One of them I had a driver on, and that truck made me a fair amount of money besides paying for itself. I hope this clears up any misconception of Arrow/Cincinatti I may have left anyone with. I was trying to accentuate the positive and should have further explained the leaky truck. Thankyou for pointing that out.

with all the things on the, to check list, when buying a truck, I would rather see a leaky rear, or trans & know it, than to see a totaly detailed, steam cleaned truck that may hide something. like when someone wets down the truck to hide blemishes in the pic's. or spray paints the frame & over the dry rotted air bags to make them look newer. some may think if they can get you there in person they can negotiate with you. but now they have you in person. it is now easier to try to sell you the truck.

I prefer seeing a truck prior to it being detailed, too. It isn't so easy to hide defects when it hasn't been detailed.

What you thing about werner trucks from international utc ?

Some of the Werner trucks that I have seen on lots over the years seem to be higher priced than I would pay. That doesn't necessarily mean that all of them are over priced, but that seems to have been my experience. I don't recall how well they handle their maintenance. Some carriers are better than others. I know of at least one major carrier who only changes their oil at 40,000 or 50,000 miles. They only change the filters do an oil analysis and add oil in between. Just because a truck comes from a major fleet doesn't necessarily mean that a truck has been well maintained. You can ask to see the paperwork on how their maintenance was done. The larger fleets should have pretty good records. I have probably mentioned it before, but you can tell a lot about how a truck was maintained and driven by looking at it and taking it for a drive yourself. If a truck is pretty well beaten up inside, then the driver is likely not going to be someone who will take care of the basic maintenance. There are a number of other things to consider, but this is only one thing that I look for when I am shopping for another truck.

Thanks