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I've offered this option to brokers/consignees on 6 occasions that I can recall. Twice we got unloaded really quickly after the driver started to re-secure, once we (me actually) waited 7 hours, and three times we stored it and they were happy to have us do it because it was the cheapest option. I would really like to get into the warehousing side of this business. Quote:
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Broker: "Well, we know our receiver is a little slow, but they don't pay detention." (Kroger in Phoenix, AZ). Me: "Last load I pulled in there for you, I sat 5 hours, remember?" Broker: "Yes, and we are sorry" Me: "I can no longer afford to operate on sorry. I suppose I will have to decline this haul, please let me know if I can help you on another load somewhere else in the future." Broker: "Hold on, let me talk to [my boss]......Would you agree to $50 per hour detention instead of $75?" Me: "Yes, that would be fine, as we have had a great business relationship for all these years." Broker: "Ok, your confirmation is on its way."
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Shipper calls me, needing a truck badly to run 831 mi. overnight or they are going to lose their buyer. I have the truck, that rate is $2.25 per mile for the expedite and the not great area going in to. (Houston, TX) Shipper says, wow, that's a little hi. I say yep. Shipper says sorry, gotta find a cheaper truck. Ok, bye. Shipper calls back in 2 hours, now desperate. Gives me load info, driver says he hates the receiver, they take forever and ever and charge $160 for unload. Shipper says for that rate I need to eat the detention time and the lumper. Nope, sorry. Best I'll do is knock the detention down to $50/hr. Shipper says bye. 30 min. later, confirmation comes over the fax mach, but its now too late to make the del. appt. I call shipper, she changes it to next day and we haul for a great rate, with plenty of time to make it and get $250 detention. Wow, this strategy is working so far. I know when C.H. calls, I'll probably get hung up on!
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he he he. Good for you.
They love the $50/hr don't they? Must be a deal. |
No doubt. I don't really mind $50/hr either.
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I can just hear all the brokers at their computers yukking it up about how they screwed that truck out of hsi detention money by not giving him his $75. :)
Sun Tzu said give your opponent a way out and you will win more often than not. Back them into a corner and they will fight to the death. You offering the $50 is their way to save face. |
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