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Originally Posted by ben45750
When I worked for Conway fingerprinting freight was a courtesy unless they paid for that specific service. Walmart was the worst, I sat at many docks waiting for them to get their freight off my truck. If they didn’t like it I had them sign the bill as refused freight and they could come pick it up at our terminal or we can ship it back to the shipper. If they had an attitide with me I gave it right back to them.
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Yes WM can be a real PITA. I seems to vary from store to store though. Some are a cool, some are jerks. Once a few months agoI had one of their employees try and tell me they were not accepting deliveries @1:50pm when the sign on their door said Reciving hours XXX-2:00. Once I asked for her to per her name on the bill for refusal she changed her mind and they were magically open.
Unlike OTR where you can be forced to play BS games with shippers and consignees we have the trump card of saying "take it or I'm leaving" or if they waste your time on a regular basis they start getting billed for it.
On friday I spent ~40min a one outbound customer here in town thats notorious for wasting time. I sat there on the clock with the other LTL guys from USF, FedEx, Saia and someone else from my barn having social hour.
