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rollonbc
Joined: 04 Oct 2006
Posts: 6
Location: Hannibal. MO
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| Posted: Wed Oct 04, 2006 12:05 pm Post subject: Independant drivers, I need your input. |
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For several years my wife has been running the permit company she worked for. A few months ago Minnie (the owner) told my wife it was time for her to retire and Amy (thats my wife) start running the business for herself. So we bought the company and are trying to make it better.
The biggest change is the addition of broker services. Thats where I come in. We are adding this service in order to better service our customers (independants). In the past 20 years I have been in the service industry with an attitude of "The customer is always right" and "bring back service" drummed into me she knew I would approach this with the attitude of us adding a service rather than "another way to earn money". My theory is simple- we take care of our customer and we will make the money.
Here is where you come in. I am learning from every source available but the one source I need most is you. I need your input. Tell us what you would like to see in a full service permit/brokerage company. Tell me how you would like me to do my job. There are a lot of brokers out there giving the biz a bad name and I dont want any part of that.
Thanks in advance guys. B C www.abctruckingspecialists.com
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LOAD IT
Joined: 02 Sep 2006
Posts: 614
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| Posted: Thu Oct 05, 2006 6:04 pm Post subject: |
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| What type of freight will you be brokering, I like that you are interested in what the driver wants. I may be interested in sending you some trucks. |
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rollonbc
Joined: 04 Oct 2006
Posts: 6
Location: Hannibal. MO
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| Posted: Mon Oct 16, 2006 7:59 am Post subject: |
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| We will try to tailor the type of freight to our drivers. I am working on a web based data base where our drivers can list all their info and needs but till that is up and running I need general info to help build it and adjust our existing business. |
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BONBON
Joined: 12 Oct 2006
Posts: 4
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| Posted: Mon Oct 16, 2006 12:29 pm Post subject: IF NEED ANY HELP |
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| ROLLONBC I CAN ALSO HELP YOU IN FINDING TRUCKS TO SHIP LOADS IN AND OUT SO CALL ME AT 877-945-0134 BONNIE |
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