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brian
Joined: 02 Jan 2005
Posts: 1005
Location: over here
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| Posted: Sat Sep 16, 2006 10:46 am Post subject: |
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| cam you got ripped off by a shady shop, thats entirely different then a reputable shop charging you book hours instead of straight hours. |
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Cam
Joined: 27 May 2002
Posts: 723
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| Posted: Sat Sep 16, 2006 1:11 pm Post subject: |
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Solo: Quote: ...if you came in to change a fan clutch, what "diagnoses" you are talking about? I didn't know what was wrong with the truck only that it overheated in the mountains under a load. I had gone into Atlanta Freightliner on their second shift and their mechanic couldn't figure it out. He thought it might have been the ECM, that's why I went to Cummins. All that brings up another point, ever get the feeling you are paying for the practical education of newbie mechanics?
Anyways, when I balked at $90 in labor just for Freightliner to tell me, 'beats me, ' they dropped the hour of labor and just charged me for the DOT inspection I had done. It was Freightliner after all, I might expect to pay for the same repair twice if I started at a truckstop or something. Was a dyno necessary to figure out that the overheating was caused by a bad fan clutch....wellll....' dunno. I have my doubts, as you know, lots of shops don't even have one. |
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Cam
Joined: 27 May 2002
Posts: 723
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| Posted: Sat Sep 16, 2006 1:16 pm Post subject: |
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| Brian: Quote: ...a shady shop... Tampa Cummins, definitely no shade tree mechanics. But that's the thing, is the whole hospital atmosphere with the waiting room and all the non-mechanic attendants just designed to make you pay like a hospital!? |
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brian
Joined: 02 Jan 2005
Posts: 1005
Location: over here
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| Posted: Sat Sep 16, 2006 1:30 pm Post subject: |
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so lemme get this straight, just because it was a cummins shop its automatically run by a bunch of fine upstanding gentleman?
what your describing, being overcharged for a part and charged for a dyno test that was never done is totally different then being charged book hours which in most cases it clearly written on the estimate.
now it all makes sense, they saw you coming when you needed that fan clutch :lol: |
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Cam
Joined: 27 May 2002
Posts: 723
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| Posted: Sat Sep 16, 2006 4:23 pm Post subject: |
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| I'm just trying to understand it all myself, Brian. If I had it all figured out I wouldn't be here talking about it, I'd be on to other things. A friend of mine has owned a truck for 15 years and he doesn't speak kindly of these major franchise repair shops. He's found a guy with a little shop in Jasper Indiana that he respects so much I'll bet he sends him flowers for his birthday :lol: |
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