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Thread: Reiterated... Tires Vibrate... T.A. Will Not Warranty Tire!

  1. #1
    Neckster is offline Member Neckster is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Default Reiterated... Tires Vibrate... T.A. Will Not Warranty Tire!

    Here is my final update on my tire problems...

    As I indicated the tire was determined to be defective from the factory... Firestone FS 507.

    I phoned the T.A. Truck Stop where I originally purchases the front steer tires and advised them of the problem. I asked them if I could bring the truck in to have a new front tire installed. The manager indicated that they could not change the tire or do anything about it until the area rep. came around to make his final determination if the tire was defective. The tire rep. only comes around every THREE MONTHS. Can you believe this?

    So this is what you get when you buy at a truck stop... keep this in mind guy's!

    So I phoned the tire shop that installed my eight drives, and who worked on the front steers. They said no problem we will order you a tire and have it by Monday and it will not cost you a dime as it's under warranty. I just need to show them the receipt.

    I advised the T.A. that I would never do business with them again!

    Neckster

  2. #2
    bob h's Avatar
    bob h is offline Senior Board Member bob h is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Default Re: Reiterated... Tires Vibrate... T.A. Will Not Warranty Ti

    Quote Originally Posted by Neckster
    Here is my final update on my tire problems...

    As I indicated the tire was determined to be defective from the factory... Firestone FS 507.

    I phoned the T.A. Truck Stop where I originally purchases the front steer tires and advised them of the problem. I asked them if I could bring the truck in to have a new front tire installed. The manager indicated that they could not change the tire or do anything about it until the area rep. came around to make his final determination if the tire was defective. The tire rep. only comes around every THREE MONTHS. Can you believe this?

    So this is what you get when you buy at a truck stop... keep this in mind guy's!

    So I phoned the tire shop that installed my eight drives, and who worked on the front steers. They said no problem we will order you a tire and have it by Monday and it will not cost you a dime as it's under warranty. I just need to show them the receipt.

    I advised the T.A. that I would never do business with them again!

    Neckster
    That all sounds typical... find a good shop/tech, and use them exclusively whenever possible.
    Bob H

  3. #3
    yoopr is offline Board Icon yoopr has a checkered past and should take up chess.
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    Only buy tires at a truck stop when you have no choice and my personal preference for steer tires are Bridgestones.

  4. #4
    Rev.Vassago's Avatar
    Rev.Vassago is offline Guest Board Icon Rev.Vassago is well-known and should trademark his/her name. Rev.Vassago is well-known and should trademark his/her name. Rev.Vassago is well-known and should trademark his/her name. Rev.Vassago is well-known and should trademark his/her name. Rev.Vassago is well-known and should trademark his/her name. Rev.Vassago is well-known and should trademark his/her name.
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    Buy fuel from a TRUCK STOP.

    Buy repairs or maintainance from a TRUCK SHOP.

    Buy tires from a TIRE DEALER. :wink:

  5. #5
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    marcel27208 is offline Senior Board Member marcel27208 is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    t/a is probably worse truck stop to buy tires from, NEVER buy from truck stop went to buy 4 brand new kelly drive tires with 18/32 inch tread depth, 333 bucks apiece!!!(this was past wednesday) thats outrageous(and its the TA on I-85 exit 63 in SC

  6. #6
    Dejanh is offline BANNED Senior Board Member Dejanh has a checkered past and should take up chess.
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    Exit 1 in Iowa, just before you get to Omaha has a tire shop that i heard has the best prices in the country, I find mine under the table in Chicago for 210 a piece installed....


    Look for someone who works at the shop, tire or mechanic, they probably can steer some in your direction without any questions being asked. :wink:

  7. #7
    brian is offline Senior Board Member brian has a checkered past and should take up chess.
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    I change my own, if I needed to go to a truck stop it`d be a petro though.

  8. #8
    dixoy is offline Rookie dixoy is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    been using Yokohama Tire for quite a while..never had this kind of problem! 8) 8)

  9. #9
    JoeyB is offline Member JoeyB is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    I bought a pair of michelin steer tires years age and the front end was hopping pretty bad. The michelin dealer wouldn't even come out from behind his desk to take a look- he just stated flatly "michelin does not make a defective tire"- end of discussion. In other words, I had purchased 2 tires with no warranty. The funny thing is, he was right- I didn't have the bead seated right on one of them, it wasn't perfectly concentric with the rim; there was nothing wrong with the tires, but to this day I've never owner another michelin tire.

  10. #10
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    bob h is offline Senior Board Member bob h is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Quote Originally Posted by JoeyB
    I bought a pair of michelin steer tires years age and the front end was hopping pretty bad. The michelin dealer wouldn't even come out from behind his desk to take a look- he just stated flatly "michelin does not make a defective tire"- end of discussion. In other words, I had purchased 2 tires with no warranty. The funny thing is, he was right- I didn't have the bead seated right on one of them, it wasn't perfectly concentric with the rim; there was nothing wrong with the tires, but to this day I've never owner another michelin tire.
    after installing a tire, you look just along the rim flange and find a circumferential line on the tire. spin the tire and watch that line ; it should run parallel to the rim all the way around. if it disappears behind the rim flange you would also expect to see the tread shift at the same point.
    Bob H

  11. #11
    allan5oh is offline Senior Board Member allan5oh is on the right path.  You could probably safely loan them a quarter.
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    Sounds like installer error or something is wrong with the wheel.

    Michelin tires are pretty well known to be the best.

    I have almost 250,000 miles on a set of XZA3's.

  12. #12
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    bob h is offline Senior Board Member bob h is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Quote Originally Posted by allan5oh
    Sounds like installer error or something is wrong with the wheel.

    Michelin tires are pretty well known to be the best.

    I have almost 250,000 miles on a set of XZA3's.
    yes, lack of lubricant on the tire bead
    Bob H

  13. #13
    JoeyB is offline Member JoeyB is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Yup, That's what I found out- another tire dealer so somebody (I don't remember) told me to check that, and sure enough, that was it. What tee'd me off about michelin was the fact that I bought their product and for what ever reason had a problem, and they were completely unwilling to help me solve it. And like I said, saying "michelin doesn't make a defective tire" is the same as saying "you have no warranty". What if the damned thing HAD been bad.

    Anyway, mounting my own tires was such a pain I eventually stopped doing it. I don't even remember why I started that in the first place...

  14. #14
    bob h's Avatar
    bob h is offline Senior Board Member bob h is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    EVERY tire manufacturer builds defective tires.
    Bob H

  15. #15
    Redlight is offline Member Redlight is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Default

    mistake positng

  16. #16
    Porchclimber is offline Member Porchclimber is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    I've never had any luck with any Michelin warranty so that and a delivery to a Michelin plant in Texas has guaranteed that I will never buy another piece of Michelin garbage again.

  17. #17
    Blacksheep is offline Senior Board Member Blacksheep is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Quote Originally Posted by bob h
    EVERY tire manufacturer builds defective tires.
    Yup, just ask anyone at Firestone.

  18. #18
    bob h's Avatar
    bob h is offline Senior Board Member bob h is an unknown poster at this point.  Don't let him/her around power tools just yet.
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    Quote Originally Posted by Blacksheep
    Quote Originally Posted by bob h
    EVERY tire manufacturer builds defective tires.
    Yup, just ask anyone at Firestone.

    not because their customers take turns too fast in their (balloon tired) SUVs, i hope ;0)
    Bob H

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