I drive a daycab & route with stores, set up for a 14 hour day. Our 'internal debate' is over the supposed 16 Hour Rule, where we are allowed one day a week to extend the workday to 16 hours, but not the driving hours, this remains at 11. Our dispatcher has been using this provision to put an additional drop or pickup on us, and we (drivers) are not getting through that this is mis-using the rule. For example, I had a 15 hour day Monday because of an added pick-up, then I had a flat tire on Wednesday, which also extended the day past 14 hours. We can't seem to get through to this idiot (dispatcher) that she is more or less, FORCING us to falsify our logbooks.
How can we address this problem, in a diplomatic and professional manner, since it is falling upon deaf ears?
Steve