When I first began looking for a company to start trucking in I read this forum and was under the impression that most people are just disgruntled over some reason or another and didnt pay much attention to all the complaints because I wanted to find out for myself - first hand what the problems were that people were describing.
Before considering Covenant Transport as your first job or at any time in your trucking career let me shed some light on them from a person who has been there.
TRUTH REVEALED: When you get to orientation some of the things you may be surprised to find is that they will reveal all the extra charges that you as a driver are responsible for.
TIRES: If you have a blow out or any damage to a tire it is the responsibily of the driver to return this tire otherwise they will charge you $100.
ACCIDENTS: If you are in an accident and it is deemed your fault you will be charged $500. This money is not necessarily used to repair the vehicle. It is just an arbitrary charge - a possible income for Covenant Transport?
I had a fender bender. The truck was never repaired. No estimate was ever made. The company pocketed $500 on my misfortune.
BREAKING THE LAW: Now if this was an isolated incident I may not mention it at all. Unforfortunately the trainers of Covenant are there for one reason and that is to make money off of YOU - the trainee. They do not teach backing and if they do it is to a limited degree - just enough to get the trainee to pass the final Covenant backing test. The trainers will take over from day one and will run you illegally. Yep that's right. You'll be driving 5 and 5. You'll log along with the trainer haphazardly to hide any inconsistancies. Happened to me, my brother, my class mates, his class mates. Federal offenses violated day after day after day. Is anyone ever caught? Of course they are. This information came from a DOT officer when they stopped me for a random check of my log books. I was fortunate enough to have been done with my training by then and was logging correctly.
BUYING COMPANY EQUIPMENT: There are some states in the west that require all trucks to carry chains on the truck at all times. If the chain law goes into effect and you dont have them, whammo!! A big fat ticket to the driver. Covenant does not carry these on their trucks and when you are dispatched to an area that requires them you will be sent a request over the qualcom to buy them yourself. This is whopping $300 or more. Company drivers buy the company equipment.
SOLO DRIVERS: Good luck if you intend to run solo. Once you are out of your 30 day training team you will be hard pressed to get off the truck. They want teams. They can pay teams much less and do everthying in their power to keep teams together.
PAY: Running with your trainer will net you a whopping 13 cpm!! After that you'll get 19 unless you can break out of the team and go solo. My paychecks ranged anywhere from $200 - $300 per week. HUH? Youre asking!! Oh yeah. Dont fool yourself into thinking you'll do much better. If anyone's intested, I'll post all exact amounts I made for month after month right here for the world to see.
DRIVER SUPPORT: None. Dont bother asking for answers. Dispatch is limited and severly handicapped when it comes to knowing much about the company, its seemingly random policies and they basically know nothing more than routing a truck from point A to point B.
This is merely the begining of revealing the truth about this company. I tried to hold back on personal feelings and just give some of the facts, but I'll make sure to enlighten everyone on what they will be up against if they decide to put themselves through this road of financial ruin.