You know, I’ve posted information on DAC a number of times over the years and people don’t seem to really grasp what DAC is. So once again, I’ll briefly share a few of the more salient points.
DAC is nothing more than a repository for information that many truck companies use to store their information. 99.9% of the time, DAC is used for what it was designed for and that is simply to store the information and make it available to other companies doing employment verifications. Having that information stored speeds up the hiring process for a driver and saves time and money for the company. Most DAC reports are satisfactory and 99% of those DAC reports that are not satisfactory, are done so for good reason.
All that being said, I will agree that sometimes in very rare instances, a disgruntled boss or fleet manager uses DAC in a way to get back at a driver.
But these instances are rare - much rarer than some people might want you to believe - and when they do happen, are generally pretty easy to clear up.
A simple phone call to DAC to challenge an erroneous report will fix it. DAC must then issue the challenge to the company and the company must provide written proof within 30 days that the report should stay. If a driver challenges a DAC report and it doesn’t get changed, it is generally because there is some merit to the report. And if a driver ever uses a company like DACFIX or some other 3rd party company to challenge a DAC, then I would like for them to simply send me the money since they are only throwing the money away. You do not need DACFIX or another 3rd party company to do what they do…spend the 5 minutes to make the call and do it yourself and save yourself the $150 or so.
Now, where drivers are really missing the boat is on faxed verifications. While DAC has always only been a storing house for basic information, today, every trucking company must go beyond DAC to verify any employment of that driver in the last 3 years. This has to be done by fax with written permission from the driver (for the D&A portion) and must include all companies, driving an non-driving, in the last 36 months. The reports must include D&A information and any accident information. Work record is not a must, but pretty much every company asks for it and gives it out and there is no set information that can be given out as there is with DAC alone…a company can be extremely detailed on a fax if they want. And while you could always request a copy of your DAC report, getting a copy of a verification fax is not nearly as easy and a whole lot more time-consuming.
So, with the new regs (at least new over the past 3 years or so), it’s actually tougher on a driver. Back when most everything was done through DAC or some other 3rd party information storage like DRIVER FACTS or Work Number for Everyone or whatever, drivers had it fairly easy. But because of the continual push against DAC as if that was a driver’s mortal enemy, now you have to deal with the faxes, too, and that opens up a whole new can of worms for a driver. Companies can get specific and they certainly do, giving a disgruntled boss a wide open range to take shots at a driver that pissed them off. And I can’t tell you how many times we’ve seen a satisfactory DAC report but when we got the fax back, we saw a totally different picture and now suddenly could not hire the driver. How is that progress?
It’s always been said that drivers are their own worst enemies. I know that when it comes to this, drivers certainly have been. You miss the forest for the trees. Your problem has never been with DAC…it’s been with the few companies that abused the system and every other trucking company has always known who those companies were and view those DAC reports with an air of “yeah, right”. However, now that drivers have forced some changes to how things are used, it’s gotten even worse for them. And if you think it’s bad now, wait until CSA 2010 goes into effect. You ain’t seen nothin’ yet.