Greetings fellow O/O's (guys and gals)
I'm an O/O of sorts that has one customer and one customer only. I took on this one dedicated customer in the early Spring of 2011 lured by the typical propositions of a "Better Way". I tested these alledged propositions through actual runs to see if what was being offered was real before committing all my time. By Summer 2011, all the proposisitions tested out to be true. Surprise! It was a better way! I made more money and worked less (the ultimate goal!). Then Winter came and everything slowed down. Way down. At this point, it was obvious that I was not going to even make the house payment. When I received a check that I knew was going to be low, I was positively derailed to discover there was actually more, much more than what I earned. So I called my customer to report this error (yes, I might be too honest for my own good) and he said there was no error. Owner/Operators are our #1 most important part of our business and that they take care of us. Of course the skeptic in me thought this customer is either really stupid or really smart and what's the catch? Is this a loan? Is this some way of paying in advance for something else in return later? Is this customer a "Godfather"? At any rate, I discovered from another driver that's been with my customer for years that he actually supports well intentioned, honest and ethical O/O's above the call of duty. I guess more time will tell this skeptic the rest of the story if there is a rest of the story but so far so good. Rare customer story?




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