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09-26-2007, 03:39 AM
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Six or seven hours without detention (and not just a pittance) is unacceptable in my book. We make sure we're always in a position to cancel the load if things get out of hand and aren't handled to our satisfaction. Few loads are worth compromising that much.
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09-26-2007, 03:53 PM
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We had another one yesterday. At the delivery this time. The consignee didn't have the equipment to offload. I said no problem, stuff happens. Just give me a revised confirmation showing $50/hr, or if you prefer, we can take the machine back to our yard.
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09-26-2007, 06:41 PM
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As of today, I have implemented a new policy. I've made up a letter to go out with each confirmation stating that we charge $75 per hour after 2 hours. After 4 hours, our truck will leave and book a different load. Any one that cannot or will not agree to this, we don't need to haul for. Its too bad that we have to do things this way, but I don't guess we have much choice. I've been seeing lots of detention time lately and there's NEVER any compensation for it.
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1999 FL Classic, N14+ 525 hp, RTLO16-9-13A
1997 Van's Aircraft RV-6, IO-360
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09-26-2007, 07:50 PM
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I showed up to load onions once. There was 3 trucks ahead of me. The girl sneezed and I said God bless you. She said pull up to dock 1 and get loaded.
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09-26-2007, 09:31 PM
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Quote:
Originally Posted by SteveBooth
I showed up to load onions once. There was 3 trucks ahead of me. The girl sneezed and I said God bless you. She said pull up to dock 1 and get loaded.
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I bet if you ever go back there again she will remember you and you will be loaded quickly again.
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09-28-2007, 03:06 AM
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[quote]I've made up a letter to go out with each confirmation stating that we charge $75 per hour after 2 hours. After 4 hours, our truck will leave and book a different load.[quote]
You're giving them 4 hours free. They will let you sit for 4 and not give you TNU.
JMO, but I like to trade a lower detention rate for less waiting time. When they say "Normally I pay after 2 hours", I reply with "My 2 hour rate is $75". At this point we either agree to $50 after 1 or we agree to deal with it when it happens. If it's the latter, I am gone in 60 minutes unless I get my conf.
By the way, I came to terms with the broker WRT the load I mentioned above. Of course, he tried to pay me 3 hours (we waited for 5). They tried to say that I was early for my appointment and therefore they did not owe the full detention. I pointed out that there was no mention of an appointment....not in the initial telephone conversation and not on the rate sheet. Only after we left was there a rigger appointment. Too late....I would have quoted a diferent rate had I known that.
Also pointed out that "I did not have to wait. In retrospect I guess I should have taken it back to our yard until we had time to offload".
Sorry for the novel. Just thought it may help someone sometime.
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09-28-2007, 04:32 AM
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All good info. Thanks Rank, and everyone else who what given their input. I may go ahead and go with a lower rate at 1 hour. $1/hour would beat the hell out of what we've been getting,
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1997 Van's Aircraft RV-6, IO-360
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09-28-2007, 05:13 AM
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You'll be tested right off the bat, I'll bet. You mentioned dock time, so I assume you pull reefers or vans. I'd bet that over half the brokers who deal in that freight will balk at having to sign off on a detention agreement up front. It definitely tests one's resolve. I'm judicious in my use of our detention, but if I feel it's necessary and they don't play ball, I have no problem passing on the load. It actually simplifies things a great deal :lol:
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09-28-2007, 10:40 PM
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If anyone has ever been to C+S Grocery warehouse they will wait a long time. We do a few deliverys to them and they are very slow. Youll get a door quick be unloaded in 30 mins, but then have to wait 2 hours for the paperwork to be signed. They charge a lumper also and I think if I need to pay you 160$ to take your freight off my truck it should be done quickly. Also I have a very good attitude, but it does not matter there they just treat you like dirt.
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09-29-2007, 03:06 AM
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Quote:
Originally Posted by rank
We had another one yesterday. At the delivery this time. The consignee didn't have the equipment to offload. I said no problem, stuff happens. Just give me a revised confirmation showing $50/hr, or if you prefer, we can take the machine back to our yard.
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Let's say you did take it back. What does the broker or shipper do then when it is in your yard? And what if your yard is 3 days away? Do you say the same thing only say you'll put it in storage?
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