
Originally Posted by
ripp_jr
youll like this one one of my trucks broke down in texas my driver took it upon his self to take and have the truck fixed the repair shop didnt call and authrize it with me now i have a 15000 dollar bill i have to pay correct me if im wrong the shop should of contacted me right should i have to pay for the bill being i didnt authrize it and yes driver is gone
I know from the automotive business that most large cities require a license to repair vehicles and you must have a written "signed" work authorization. If you don't get one, the customer can demand his vehicle and you have to release it. Call the city and ask them if repair shops are required to be licensed.
We NEVER did large repairs without talking to the owner of the vehicle, not the teenager, and in some cases, the wife without running it by her husband without making her feel demeaned. If I didn't know the person, I required a signature. I believe a telephone authorization is acceptable, but must be logged as who was spoken to and time/date.
I cannot believe any shop would do a repair that large without speaking to the owner. It is totally irresponsible and kindred to stealing.
I would investigate the local laws on work authorization and make the repair shop produce one. Compare the signature against your driver to see if he even signed it, and if he did, it could be more difficult, but may be contested in court. Repair shops are at a severe disadvantage in court (I know from experience), even if they are in the right, because so many people have been taken advantage of by mechanics. A jury will sometimes rule against a repair shop just because they perceive they have plenty of money. A lot of repair shops will avoid going to court because of this.
If you kick up enough dust, and get an attorney to write a letter, you may see some reduction it the repair cost. I would request verification of the repair by visual inspection of the failed parts (even if you don't know what you are looking at). You also might consider paying another mechanic to go and speak to the repairman to request verification. They will see you are serious and their work may come under some scrutiny, and therefore may become a little more willing to come to some sort of compromise. Even if they reduce the price, I would not feel bad about verifiying the quality of the work, after all, it is your money, and quite a lot of it.
The work authorization laws and mechanic licensing was done to protect the consumer from crooked mechanics and situations like this.
Good luck
btw, I'm from the Dallas area
jonboy