I guess Denny's Restaurant didn't like what I posted on their facebook wall, so I posted it on mine, and here as well. Here's my experience with tonights dinner:
Went in the restaurant at the Flying J, I-85, in Blacksburg, VA. It was around 4:30pm. When I walked in, there was myself, 2 other customers and 4 or 5 waitresses. I ordered my drink, a bowl of soup and the Pot Roast. Got my drink and soup pretty quickly. 5 minutes or so later, the waitress returns and tells me they're out of the pot roast. Huh? There's no one here to eat it. Whatever - I'll have the "Sizzing Prime Rib".
When that came out, I found out really quick that it was not only not sizzling, but wasn't even warm. Sent it back to be reheated. I'm fine until now.
20, maybe 30 minutes later, after my drink was completely empty, my soup bowl completely empty, the waitress brings me my ticket and says "Have a nice evening" and walks away. Ummmm - are we forgetting something? Like maybe my FOOD?
Ok - that's how it's gonna be I guess. I get my stuff and go to the cashier to pay. She tells me the total and I tell her about me not getting my dinner. So, she takes that off the bill and tells me the total. I hand her the money to pay and she asks "Would you like to put a tip on the bill?" YEAH - I LIKE GIVING MONEY TO PEOPLE WHO CAN'T DO THEIR JOB!!!!
I think that since Denny's has went into the Flying J's, I've had 2, maybe 3, meals total there that haven't been screwed up in some way or another. I've had raw food, burnt (literally charcoal) food, now no food. I haven't been to a Denny's in months and now I remember why.




Reply With Quote
Wrong side of the state but I digress, no excuse for that type of service. Did you send a complaint directly to their corporate?

