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Thread: MDX Customer Service in Florida and Fraudulent bills

  1. #1
    dle's Avatar
    dle
    dle is offline Senior Board Member
    Join Date
    Jan 2005
    Location
    Texas
    Posts
    946

    Default MDX Customer Service in Florida and Fraudulent bills

    I have gotten several bills this year from the Miami Florida Toll Road Authority which have been fraudulent. They have a picture of a license tag that is from Florida with a "FLEET" at the bottom. It just so happens that the tag number matches my vehicle here in Texas.

    Anybody else have this problem?


    This link: http://truckdriversparadise.wordpress.com/ will take you to my site with
    -Good / Bad Trainer
    -Carrier Information (Excel Only)
    -Job Hots Search file (Excel and Web Page)
    -as well as links to pictures for you to look at.

    Expediting is different, but the same, but it's different. I'm so confused.

  2. #2
    repete's Avatar
    repete is offline Senior Board Member
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    Dec 2006
    Posts
    1,383

    Default

    I'm just wondering how difficult it is talking with the people in charge to get it off your back?

  3. #3
    Mr. Ford95's Avatar
    Mr. Ford95 is offline Super Moderator Senior Board Member
    Join Date
    Apr 2005
    Location
    Orange, VA
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    4,128

    Default

    I'd go talk with a lawyer to see what they say if you can't get it taken care of over the phone.

  4. #4
    dle's Avatar
    dle
    dle is offline Senior Board Member
    Join Date
    Jan 2005
    Location
    Texas
    Posts
    946

    Default

    Getting if off is easy, at least until next quarter.

    You send an e-mail to their customer service, with the subject "MISTYPE" and include you account and invoice number. And next business day you get an e-mail apologizing and saying that the bill has been taken off. At least until next quarter.

    The lawyers I talked to wouldn't touch it until it goes over a certain dollar amount - like a $1,000.00 billing or if they threaten legal action. Why, I would have to pay the fees necessary to find out who actually owns the vehicle in question. BTW, I already tried that and I would have to pay some fees and meet certain legal requirements.

    Just had a thought, For you guys going thru florida especially near Miami look for a vehicle with Florida tags - License # GDD048 - with the word "FLEET" on the bottom. Let me know what kind of vehicle it is and if what if any markings it has.
    Last edited by dle; 10-08-2011 at 01:57 PM. Reason: happy fingers, too many characters


    This link: http://truckdriversparadise.wordpress.com/ will take you to my site with
    -Good / Bad Trainer
    -Carrier Information (Excel Only)
    -Job Hots Search file (Excel and Web Page)
    -as well as links to pictures for you to look at.

    Expediting is different, but the same, but it's different. I'm so confused.

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